Worldwide shipping.


International Shipping
All of the wood burning stoves and ranges / hobs that we carry are available for international shipping.  All international shipping costs have to be calculated manually. Please send us a email for details and shipping costs. Due to the daily fluctuation in exchange rates, all price quotes will be given in Euro's only. If you are ordering from outside the EU then you may be charged tax by your own government. Shipping costs do not include tax, duty, or brokerage fees which are billed separately and are due on delivery.


Before ordering a wood burning stove - range - hob, check with local authorities to be sure you comply with local installing, fire and building codes because some countries have specific requirements.


Please note that we are unable to ship to PO Boxes or Military (APO/FPO) addresses.  We must have a residential or commercial physical address in order to ship any item.

Due to customs difficulties in the following countries we are not able to ship wood burning stoves and wood burning ranges directly to Afghanistan, Angola, Anguilla, Bangladesh, Botswana, Central African Republic, Chad, Congo, Cote D'Ivoire (Ivory Coast), Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Gabón, Guatemala, Guinea, Guinea-Bissau, India, Liberia, Mexico, Mongolia, Myanmar, Namibia, Niger, Nigeria, Pakistan, Panama, Peru, Russia, Rwanda, Sri Lanka, Somalia, Yemen, Zimbabwe + others not mentioned specially here. 

Damaged parcels
If for any reason the package arrives damaged please check the contents before you sign for it and REFUSE the parcel if anything is damaged or missing. Once you have refused the parcel it will automatically be returned to Butik Nord and we will be able to redeliver the order. Once you sign for the item you are agreeing that you have received the package in good condition and we are then unable to claim from the shipping company if items have become lost or damaged in transit. Butik Nord cannot take responsibility if any part of a package is missing or damaged once it has been signed for by the customer.


Price and VAT
All our prices are quoted in Euro's and include the value added tax.

Payments of the online orders will be processed through Paypal, which is a well secured online payment channel. In case of a refund we apply the Paypal account where your payment came from.


Tax ruling used items
While in the Netherlands trading retro & vintage used items are under the tax law ‘margin’ ruling, we are not allowed to note VAT separately on the invoice!




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